Delivery Times & EU VAT
Please note that products are despatched on the next working day, but delivery times will vary and may take longer than usual, depending on your location.
Please note there are also countries ‘on suspension’ by UK’s Royal Mail.
See this page for further detail on Brexit changes between the UK and the EU Vat
Vouchers
Vouchers cannot be redeemed or exchanged for cash. Vouchers can be used as part or full payment. No change will be given.
Delivery Charges
Paper Invoices
In order to reduce costs we will no longer supply a paper copy of invoice with orders, however customers may print off their order receipts form their order history
Payment Issues
If you are an American customer experiencing payment problems, please contact your credit card company and request that they allow payments to Chandos.net.